Shipping policy

Thank you for shopping with Animessentials! We take pride in offering high-quality, made-to-order apparel and accessories that are crafted just for you. Below is our shipping policy to ensure you have all the information you need regarding your order's shipment.


Order Processing

All items in our store are made-to-order. Once your order is placed, we begin the production process to ensure each item is crafted with care.

Processing times can vary depending on order volume. Typical lead times from the date of purchase to the date of shipping range from 2 to 10 business days.


Shipping Methods & Costs

We offer a variety of shipping methods at checkout. Shipping costs are calculated based on your location and the size of the order.

Standard shipping options include:

  • Standard Shipping (5-7 business days)
  • Expedited Shipping (2-3 business days)
  • Overnight Shipping (1 business day)

Shipping fees will be displayed during the checkout process and are dependent on your selected method and location.


Order Fulfillment

Once your order has been processed and production is complete, it will be packaged and shipped to the address provided at checkout.

After your order has shipped, you will receive a confirmation email with a tracking number to monitor your package's delivery progress.


Shipping Timeline

Please note that the overall timeline for your order includes both production and shipping.

For example: Standard Processing Time (2-7 days) + Standard Shipping (5-7 business days) = Up to 14 business days total.

Expedited and Overnight shipping will only impact the shipping duration, not the production time.


Shipping Delays

While we strive to meet our lead times, occasional delays may occur due to high order volume, public holidays, or unforeseen circumstances.

If your order is delayed beyond the estimated time frame, our customer service team will notify you with updated information.


International Shipping

We currently offer international shipping to select countries. Please note that international shipping times may vary, and customers are responsible for any customs or import fees.

International shipments may take longer to arrive due to customs processing. Estimated shipping times for international orders range from:

  • 7-21 business days


Lost or Stolen Packages:

Once a package has been shipped, we rely on the carrier to deliver your order. We recommend using the tracking number provided to monitor your shipment’s progress and to contact the carrier if any delivery issues arise.

If your package is lost or stolen, please contact the delivery carrier directly using the tracking information provided to initiate an investigation or file a claim.

If the carrier is unable to resolve the issue, please contact us, and we will assist you in finding a solution.


Returns & Exchanges

For information on returns, exchanges, and refunds, please refer to our Returns Policy

 

Contact Us

If you have any questions or concerns about shipping, feel free to contact our customer service team at Contacts@animessentials.com -We're happy to assist!